Your Account

Accounts are freely available, and can be created by signing up here. All accounts have access to IonQ’s cloud simulators up to 29 qubits (including noise models for our current QPUs) and our our APIs, which can also be used through a third-party SDK such as Qiskit.

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API Keys

IonQ uses API keys to manage access to our systems. Each key must be assigned to a Project, and all jobs submitted with that key be automatically assigned to that project.

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Creating a new key

API keys are created on the API Keys page found in the top menu.

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Viewing Current Keys

Your currently active keys are available under the menu, under the API Keys item. The key itself is not visible after creation, however, from this page you can view the name, assigned project, and time each was last used.

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Revoking a key

If a key is no longer needed, it can be revoked from the API Keys page. Revoked keys immediately stop working, meaning they will no longer be recognized by our APIs.

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Inactive Accounts

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Account Inactivity

For account security, IonQ enforces an inactivity policy that marks any accounts that have not logged in on cloud.ionq.com or used the API in a 180 day period.

Fourteen days prior to deactivation, a warning notification will be sent to the account holder’s registered email address, and at 180 days, access to both the IonQ API and the cloud.ionq.com user interface will be suspended.

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Reactivation

To reactivate a user’s account, they’ll need to:

• Navigate to cloud.ionq.com and log in using the registered email address.
• They’ll receive a verification email with a unique reactivation link
• Click on the reactivation link in the verification email
• Once verified, they can log in to the account

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Deleting your account

Accounts can be deleted upon request. Please contact your IonQ representative, or reach out to [email protected].